Terms of service.
Welcome to Plush Hair Salon & Spa, a premier destination for hair education, hair extensions, and hair color services. Before you proceed with booking an appointment or utilizing our services, we kindly request that you review and agree to the following terms of service:
Service Expertise:
a. Plush Hair Salon & Spa specializes in hair education, hair extensions, and hair color services. Our team of experienced professionals is dedicated to delivering exceptional results and ensuring customer satisfaction.
b. We continuously strive to provide the latest trends, techniques, and innovations in the field of hair care, extensions, and color. Our commitment to ongoing education allows us to deliver top-notch service and stay at the forefront of industry advancements.
Appointment Booking:
a. To schedule an appointment, please utilize our designated booking system, either online or by contacting our salon directly. We recommend booking in advance to secure your preferred date and time.
b. For new clients seeking extension and color services, an initial consultation is mandatory before booking the appointment.
c. Certain services, such as extension and color appointments for new clients, may require additional steps, such as completing a consultation form or making a deposit. Please refer to our website or contact us for specific requirements.
Deposits and Cancellations:
a. To secure your appointment, a deposit is often required. The deposit amount and conditions will vary depending on the service. Deposits are non-refundable but may be transferable with an additional fee.
b. We appreciate a minimum of 48 hours' notice for cancellations or rescheduling. Same-day cancellations may incur additional fees. No-show appointments will be charged 100% of the scheduled service.
c. Detailed information about our deposit and cancellation policies can be found on our website. By booking an appointment, you agree to comply with these policies.
Terms of Payment:
a. We accept various forms of payment, including cash, credit/debit cards, and any other methods specified by our salon.
b. Prices for our services are subject to change without prior notice. Please refer to our website or consult with our staff for the most up-to-date pricing information.
c. All charges and fees are non-negotiable, non-refundable, and non-transferable, unless explicitly stated otherwise.
Results and Expectations:
a. While we strive to achieve exceptional results with every service, individual outcomes may vary based on factors such as hair texture, condition, and personal styling preferences.
b. Our team of professionals will provide recommendations and advice based on your specific needs and desired outcomes. However, it is important to understand that hair care and maintenance after the service is the responsibility of the client.
Liability and Disclaimers:
a. Plush Hair Salon & Spa and its staff are not liable for any allergic reactions, damages, or injuries that may occur during or after the provision of our services.
b. It is the client's responsibility to inform us of any allergies, sensitivities, medical conditions, or prior hair treatments that may affect the services provided.
c. Plush Hair Salon & Spa reserves the right to refuse service to anyone at our discretion, particularly if it may compromise the health or safety of our clients or staff.
By booking an appointment or availing our services, you acknowledge that you have read, understood, and agreed to these terms of service. We are committed to delivering a positive experience and ensuring your satisfaction at Plush Hair Salon & Spa. If you have any questions or concerns, please feel free to reach out to our team. Thank you for choosing us as your trusted hair care provider.